Refund Policy

Donations and Automatic Credit

All donations on the Epoch-middle.com website are voluntary and rewarded with automatic credit to your character. Upon successful donation, the resources or bonuses will be automatically credited to your in-game account.

Refund Policy

If you did not receive your bonus automatically for any reason, a refund is available to the payment source used. You must contact the project administration. Refunds are processed within 5 business days.

How to Request a Refund?

If the bonus has not been credited, please contact the server administrator via Telegram: . Provide payment details, and we will process your refund request.

Refund Disclaimer

A refund is only possible if the bonus has not been credited automatically. If the bonus has already been successfully delivered to your account, refunds are not issued.

Responsibility

The site administration is not responsible for technical failures that may affect the crediting process. However, we guarantee that any issues will be resolved promptly, and we will do our best to fix the situation.

Support Contact

If you have any questions or issues related to donations, feel free to contact us via Telegram: .